The State of Texas Department of Aging and Disability Services has the authority and obligation to ensure that any person or entity engaging in the business of providing home health, hospice or personal assistance services is licensed. Encore Caregivers (License No. 012553) meets or exceeds all required standards and regulations as a Home and Community Support Services Agency (HCSSA).
Unlicensed providers often refer to themselves as staffing, sitter, or companion agencies. Licensure is required if an entity provides a person to render any type of “hands-on” care (e.g., touching the client, transferring, bathing, assisting with medications, etc.)