Private In-Home Health Aides in Houston, TX
The Founder of Encore Caregivers is Nora Aden (shown here with her mother on mom’s 80th birthday). Her experiences as a registered nurse, mother, daughter of elderly parents, clinical nurse, and home health agency owner greatly benefit all of Encore Caregivers’ clients.
Ready to Serve
Our pre-employment process for hiring Certified Nurse Aides (CNAs), Home Health Aides (HHAs) and/or supervisory and support staff meets or exceeds Texas state-mandated requirements. Encore Caregivers retains an outside investigation firm to verify social security number, employment history, driving record and absence of criminal history.
We also require an up to date TB test for all caregiving staff. Although not required by the state, Encore Caregivers requires pre-employment (and implements random) drug screens. And of course, verifiable on-the-job experience and successful completion of a skills examination are necessary before an employment offer is made.
Management Carefully Monitors
Encore Caregivers’ goal is to exceed our clients’ expectations. We do this in many ways. One way is that caregivers provide management with weekly updates as to client status and suggested changes.
Our support staff also conducts periodic site visits to assure client satisfaction. Of course, we are always available to address issues presented by the client or family.
Another plus – Encore Caregivers conducts mandatory regular training for its caregivers in subjects relevant to their job function.
You Can’t Teach Empathy
Encore Caregivers’ employees have big hearts. This personality trait is fundamental to achieving client and caregiver satisfaction.
If we have to put our finger on one personal trait necessary to predict success as a caregiver, it would be heart. We have it – and then some.
Bonded and Insured
Encore Caregivers’ clients do not have any employer obligations or responsibilities. As an employer, Encore Caregivers insures its caregivers against work-related accidents and pays all required payroll taxes. Also, because Encore Caregivers has stringent hiring practices including background and criminal investigations, we are able to obtain a fidelity bond for each of our employees.